2023 Conference Sessions

(session descriptions coming soon)

Session TitleDescriptionPresenter(s)RoomTime
Welcome, opening remarks, keynote presentationWelcome from CWU President Jim Wohlpart, opening remarks from 2023 WaACRAO President Steve Downing, keynote presentation from Melanie Gottlieb, Executive Director of AACRAOJim Wohlpart, Steve Downing, Melanie GottliebSURC Ballroom8:15 – 9:25 am
Hispanic Serving Institutions in the state of Washington Understanding the demographics

of the state of Washington high school graduates, what does this mean and what are the opportunities? In addition, what are the next steps to becoming an HSI.

Arturo Torres, Central Washington UniversitySURC 137A9:30 – 10:30 am
Joining Forces: Building a Stronger Future for Veteran Students through Interdepartmental Collaboration Military students (especially our veterans) are a special student population. Starting education after military service can be challenging for some. Making the process as simple and direct as possible is necessary for a smooth transition into higher education. Admitting and transitioning veteran students to higher education often times can not be treated the same way as one would for a traditional student. This interactive presentation will focus on some programs/processes that Green River College Veteran Services is implementing (and refining) to help support our military student population overcome barriers to their educational journey. This is also an opportunity to explore and share what your institution is doing to support our special student population. Karen Khuu & Manila Mercurio, Greenriver CollegeSURC 137B9:30 – 10:30 am
Artificial Intelligence: Does it have a place in Higher Ed – a roundtableJoin us for this thought-provoking session where we explore the advantages and drawbacks of integrating AI in Higher Education and its implications for detecting AI-based Academic Integrity cases. By examining both sides of the coin, we will foster a deeper understanding of the challenges and opportunities that AI presents in higher education settings, empowering attendees to navigate the complex landscape of AI and academic integrity. Karl Ritter Smith, Whatcom Community College/Allison Swenson, Eastern Washington UniversitySURC 1359:30 – 10:30 am
What are the compliance issues besides FERPA that I need to know We often think of just FERPA when it comes to the topic of compliance, but there are a myriad of additional federal and state laws one needs to know and to adhere to as a member of a registrar team. Helen Garrett, University of WashingtonSURC 215D10:45 – 11:45 am
Climbing Higher: Expedition CWU The Climbing Higher: Expedition CWU Workshop aims to empower educators with the knowledge and tools to implement similar events in their region effectively. We will delve into the objectives, activities, and benefits offered by this unique cohort program designed as a three-part series during the school year. Session highlights will include learning more about the background and purpose of the program, event structure and design, integration of a CRM, and resources required to make events sustainable and accessible to students and their support networks. The Expedition CWU series was created by partnering with the South Central STEM Network Team at ESD 105 and Central Washington University (CWU). This cohort-based model allows incoming students to meet other high school students from across the region who are interested in attending CWU, meet university staff who can help support the transition from high school to college, and receive much-needed resources and guidance. The pilot program began in 2021 and has expanded to include a fourth event to address yield/ summer anti-melt initiatives. Andres Moreno, Central Washington UniversitySURC 137B10:45 – 11:45 am
PACRAO Engagement – participating in upcoming conferences as a volunteer Come here about experiences and opportunities to get involved with PACRAO such as the Leadership Development Institute (LDI), serving on a PACRAO committee or even running for a board position.Arturo Torres, CWU; Tina Miller, University of Washington; Jeff Hill, DigiPen Institute of Technology; Steve Downing, Bellevue CollegeSURC 137A10:45 am – 11:45 am
Paradigm Diplomas Done Right Paradigm – The Complete Online Platform: 30+ Years’ Experience. Diplomas, Certificates, Covers, Digital & More. Speed (up to 24-hour turnaround). Accuracy. Quality. DirectShipTM. MyReOrderTM. MyHoldTM. Phenomenal Customer Service! Scalable CLR. When integrity matters, make the Paradigm shift. Shawn Owen, ParadigmSURC 137A12:00 – 12:30 pm
How Unified Degree Management Can Impact Your Campus This session describes how unifying the key components of degree management — specifically audit, degree planning, and scheduling — can bring about tremendous impacts across campus. We’ll share how Stellic’s end-to-end platform is empowering students with more clarity and ownership over their academic journey, while enabling operational efficiency on the staff side through meaningful data and powerful reporting tools.Kevin McKeever, Director of University Partnerships, StellicSURC 137B12:00 – 12:30 pm
How to Reach, Motivate & Enroll More Students For Fall Registration

When we change how students think about higher ed, they start to act differently—and achieve success at critical moments in their educational journey. Today, 175+ colleges and universities leverage Motimatic’s proven motivation science and digital marketing expertise to improve enrollment and registration outcomes. 

Join our session to learn how our fully managed, pay-only-for-results solution can help your team improve fall enrollment and registration immediately. We will walk you through the methodology and approach, with a specific emphasis on the results observed by your Western peers. 
Haley Johnson; Regional VP, Education Solutions, MotimaticSURC 13512:00 – 12:30 pm
Efficient Planning and Enrollment – The Fully Integrated & Automated Way
HighPoint will demonstrate a fully integrated and automated planning solution with a personalized pathway to graduation that sits inside of PeopleSoft. Key features include generating an automated sequence of courses, demonstrating the ability to share and communicate plans between advisors and students, one-click registration for students, and pre-built analytics for enrollment management. This solution is 100% real-time, and student data stays in-house.George Amalor, CEO, HighPoint Technology Solutions
SURC 215D12:00 – 12:30 pm
Residency Roundtable  This session is for anybody interested in roundtable discussions pertaining to residency topics. The focus will be on best practices for communication processes, resolving undetermined residency statuses and visa situations, reclassification processes and use of the Washington State Higher Education Residency Affidavit (SB5194). We encourage active engagement and conversation! Please be sure to bring your questions, process maps, residency forms and best practices. We are looking forward to talking with you! 
Note: This session lasts for two hours. 
Maria Larsen, Everett Community College & Veronica Corral, Whatcom Community CollegeSURC 215D1:30 – 3:30 pm
Campus TourJoin us on a tour of CWU – stretch your legs after lunch and learn about the campusCWUmeet outside ballroom1:30 – 2:30 pm
Result Study of No Hold Back Initiative with WICHIE and AACRAO The session will cover the year-long student on the “No Holding Back” initiative supported and in conjunction with WICHIE and AACARO. We will discuss the data collection process and our findings. We will describe the proposed solutions, partnerships, and implementation strategy. Arturo Torres, University Registrar, Central Washington University. Adrian Naranjo, Business Intelligence Analyst, Central Washington University SURC 137A1:30 – 2:30 pm
The Way Forward for Higher Education In a time of declining enrollments, declining budgets, declining public opinion, and increasing costs, institutions must necessarily rethink the enterprise to remain relevant and change the narrative. What is the role of AACRAO and the professionals we serve in that process? How can we better leverage our roles and lead from where we are to help our institutions better serve the learners in our communities? The session will give an overview of AACRAO’s work in the Learning Mobility initiative, how it relates to the work at our member institutions, and how you can get involved. Melanie Gottlieb, Executive Director AACRAOSURC Ballroom2:45 – 3:30 pm
Closing remarks, raffleSteve Downing, 2023 WaACRAO president and Arturo Torres, 2024 WaACRAO presidentSURC Ballroom3:30 – 3:45 pm