2021 Conference Sessions

Conference sessions will be added as proposals come in. Are you interested in sharing your expertise or leading a discussion on a hot topic? Submit a session proposal! Sessions may be offered live via Zoom or pre-recorded webinar. Submit your proposal HERE.

Zoom session access will be emailed to registered attendees closer to the conference.

      • Welcome & Key Note 
Session Title Description Presenter(s)
New residency laws and answers to your residency questionsThis two part session promises to be educational. In the first half, we’ll provide attendees with information about residency law changes that will support more veterans, veteran dependents, and undocumented students in qualifying for residency. The second half will be a free-for-all Q&A. Residency officers, bring your wild and crazy residency questions to try to stump Washington’s residency experts!Gail Wootan, Washington Student Achievement Council
PACRAO LDI: Building More Leaders and More BelongingCome hear from colleagues who are building more leaders and more belonging through the PACRAO LDI (Leadership Development Institute). Learn about this opportunity to increase the diversity, inclusion, and belonging awareness and the leadership skills across our profession. See yourself making contributions to this program in roles as a cohort member, a faculty member, and/or a colleague who encourages the involvement of others. This free, cohort-based, professional development opportunity will enter its fourth year this fall, and applications are welcome from any interested PACRAO member. From the co-presenters, you’ll learn more about the expectations and impact of the program–and the lessons that they have learned about leadership, diversity, inclusion and belonging.Julia Pomerenk, University of Oregon
Identity Issues Round Table

Let’s get together to talk about the various identity systems and processes we have or are going to implement on our campuses such as preferred names, pronouns, and gender markersHelen Garrett, University of Washington Seattle
No Degree Application? No problem! Data Driven Degree Conferral

In this session, we will describe the transformational experience of our shift from a student-driven degree application process to a student-centered degree awarding process. Oregon State University now awards undergraduate degrees when a student completes their requirements instead of when the student applies for the degree. We will cover four areas of the organizational change process we experienced including policy, cultural, operational, and technical and also speak to our lessons learned.Rebecca Mathern and Kristin Benson, Oregon State University
Admissions: How will fall look like?!
There are still many unknowns for the upcoming fall recruitment season. How will high school and community college visits look like? Will there be any policies around recruitment travel, fairs, and events? Let’s connect to share thoughts, strategies, best practices, and possibilities.Jana Jaraysi, Eastern Washington University
FERPA: Tales from the RoadWhat new with FERPA; especially as we have navigated online course delivery and the pandemic? This session will highlight the most applicable aspects of FERPA for your work and provide you with what you most need to know as we go into the fall.Helen Garrett, University of Washington Seattle
Working Through a PandemicLet’s gather and share topics about remote work, particularly in student services settings. What lessons did you learn (about yourself and about work!) and what processes improved out of necessity? What will you carry with you into post-pandemic work? This session will be a time to share experiences and ideas as we think about how to build the “new normal.”Kristen Labrecque, UW Bothell
Teamwork and Tech – Living Through the PandemicWant to know how UW Tacoma kept students enrolled in a pandemic? Through collaboration and excellent customer service, we maintained stable enrollment and helped students stay on track during these difficult times. Attend a dynamic presentation to hear how Registration and Financial Aid at UW Tacoma have coordinated their efforts during the Covid-19 pandemic to continue offering amazing uninterrupted service to our students. Topics that will be shared include customer service framework, technology/tools implemented, policy updates, emergency student needs. Learn how UW Tacoma’s approach to supporting students demonstrates how the Offices of Financial Aid and Registrar worked together to overcome the limitations ​of these challenging times.Victoria Hill and Andrea Coker-Anderson, UW Tacoma
Room Scheduling during the COVID-19 PandemicDuring the pandemic, a group of employees at the University of Washington Tacoma saw a unique opportunity to provide students with access to safe, quiet study spaces. My story will describe how this small team, comprised of staff from Facilities, the Chancellor’s Office and the Registrar’s Office, collaborated and swiftly put the idea into action.Ana Marie Alameda, UW Tacoma
The Tech-Age of Higher Ed: Communicating with the Campus CommunityDo you feel like your office is answering the same questions every day? COVID-19 has changed how we communicate with our students and campus communities. Over the last 18 months, Eastern Washington University has leveraged technology and implemented processes to troubleshoot communicating in a remote environment. As many institutions are experiencing reduced university staff, restructuring of departments, and returning to campus, we need to efficiently communicate with our campus communities now more than ever. Join us as we give you an inside look into how we identified our communication problems, found creative solutions, and overcame a roadblock or two. We’ll even give you an inside look at what we have planned for the future.Alex Mikkelborg and Amanda Stilwell, Eastern Washington University
Quit Being So Sensitive: Talking About Race Is Not All About RaceHurting someone’s feelings is not what race issues and oppression is about. We are all human and we are going to hurt people, it’s the process of learning about it that gives us ample opportunity to act on it differently the next time. Conversations about race often times can get awkward, and are distinctly different when affinity groups come together. While BIPOC individuals encounter race every day, white people often can ignore it and may grow up blind or oblivious to the political, social, biological, and economic impact it has on everyone. Race is about allowing relationships to grow organically, thinking critically about education and its outcomes across race, and various ethnic cultures. It’s about having an honest conversation with oneself about your experiences with race and how they shape your perspectives. It’s also about reflection on your own perspective and others observed reactions with people of different backgrounds and about having experiences with race, listening to people’s stories about racism. Finally, it’s about praxis, which means to learn about race, take into action what you learn, and reflect on your experiences. Because every experience is a learned one, the more we talk about race the more we understand what race is really about. In this session we want to instill Unity and Solidarity across differences by acknowledging that differences are the most valuable social concern. We all should feel safe to express our unique contributions.Christina Santos and Gabriel Chavez Garcia, Eastern Washington University
Dani O’Rourke, KualiJoin us to learn more about Kuali Student: Curriculum & Catalog Management and how institutions are elevating impact with Kuali Build.Dani O’Rourke, Kuali
Using Transferology to Support Transfer, Dual Enrollment, and Retention Strategies
Institutions can utilize Transferology to showcase how courses transfer, including Standardized Exams (AP, IB, CLEP, etc.) and Military Credit. Schools can also display their programs and pathway agreements – all within a single website that is easy for students to use. Transferology aids prospective high and college school students, parents, advisors, and current students explore how courses transfer back to their home institution, boosting retention and reducing the staff workload. The staff-facing Transferology Lab helps institutions grow their equivalencies intelligently with robust reports based on student searches. The Lab also includes several integration points to TES, making it simple to route courses for evaluation. Watch this short demo of Transferology and Transferology Lab, and contact us to learn how this could work for your institution.Shelly Jackson, College Source
Paradigm: Credentialing at its best. The easiest, quickest, most advanced solutions for both paper and electronic credentials in the industry!

In this fast-paced, constantly evolving, global job market, your graduates need to prove their achievements quicker than ever before. From the immediacy of a desired social post to Graduate School Applications, or the necessities of online job hunting, the expectations have changed. The need to be there first and in a differentiated manner is paramount to their success.Elizabeth Kunde,