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| Session | Time | Title (Click to join) | Presenter(s) |
| Welcome and Keynote | 8:30-9:15am | Welcome and Keynote | Jenny Wheeler, WaACRAO President; and Rock McCaskill (Keynote), AACRAO VP for Information Technology |
| Session 1 | 9:30-10:15am | Financial Aid Tales from the Road: Colleagues from All Sectors Share Their Stories and Wisdom | Kelly Forsberg, WA State Board; Teresa Buchmann, Green River College; Frank McNeilly, Univ of Puget Sound; Tori Hill, UW Tacoma |
| Session 1 | 9:30-10:15am | Council of Presidents Update | Ruben Flores, Council of Presidents |
| Session 2 | 10:30-11:15am | WIPT Good: How We Created a Process, Changed Direction Completely, and Learned to Trust Each Other | Karl Smith, Everett Community College |
| Session 2 | 10:30-11:15am | WSAC: Residency Updates | Pre-recorded session from Gail Wooten, WSAC |
| Vendor Session 1 | 11:30am-12:00pm | Paradigm: Credentialing at Its Best | Elizabeth Kunde, Paradigm |
| Vendor Session 1 | 11:30am-12:00pm | Parchment: How a Comprehensive Credential System Makes Everyone’s Lives Simpler (including PeopleSoft integration) | Holly Luky, Joseph Piazza, and Justin Rainier, Parchment |
| Vendor Session 2 | 12:15-12:45pm | College Source: Student Transfer on the Rise | Shelly Jackson, College Source |
| Vendor Session 2 | 12:15-12:45pm | Kuali: One Solution for Curriculum and Catalog Management | Dani O’Rourke and Peter Stassen, Kuali |
| Session 3 | 1:00-1:45pm | FERPA Tales From the Road: Colleagues from All Sectors Share Their Stories and Wisdom | Helen Garrett, UW Seattle; Jenny Wheeler, Green River College; Emilee Bosh, Whitworth Univ; Biljana Jovanovska, WSU Vancouver; Dave Stolier, WA Attorney General |
| Session 3 | 1:00-1:45pm | Communicating with Students with Accessibility in Mind | Christopher Soran, WA State Board |
| Session 4 | 2:00-2:45pm | Registrars: Higher Education’s New 2020 Super Heroes! | Helen Garrett, UW Seattle; Andrea Coker-Anderson, UW Tacoma |
| Session 4 | 2:00-2:45pm | An Enrollment Services VP | Steve Ashpole, Bates Technical College |
| Session 4 | 2:00-2:45pm | Private Registrars of Washington (PROW) | Terri Standish-Kuon, Independent Colleges of Washington |
| Closing Remarks | 3:00pm | Closing Remarks (will be emailed) | Jenny Wheeler, WaACRAO President; Karen Khuu, WaACRAO Vice President |