| Session | Time | Title | Presenter(s) |
| Opening Remarks and Keynote | 8:30am-9:15am | Opening Remarks & Keynote | Karen Khuu, WaACRAO President & Tiffany Robinson, President, AACRAO Board of Directors |
| Break | 9:15am-9:30am | ||
| Session One | 9:30am-10:15am | FERPA: Tales from the Road | Helen Garrett, University of Washington Seattle |
| Session One | 9:30am-10:15am | Quit Being so Sensitive: Talking About Race is Not All About Race | Christina Santos and Gabriel Chavez Garcia, Eastern Washington University |
| Session One | 9:30am-10:15am | Everywhere I Turn, Something is Changing: A Tale of How COVID Required Major Changes to Our Admissions Office | Tiffani Robertson, Governors State University/AACRAO |
| Break | 10:15am-10:30am | ||
| Vendor Session | 10:30am-11:00am | Stellic: How to Transform the Transfer Process with Next-Gen Degree Management | Reid Kisling, Director of Systems Integration, Stellic/Senior Consultant, AACRAO Consulting & Sabih Bin Wasi, CEO & Co-Founder |
| Vendor Session | 10:30am-11:00am | Kuali Student: Elevate Impact | Dani O’Rourke, Kuali |
| Vendor Session | 10:30am-11:00am | CollegeSource: Using Transferology to Support Transfer, Dual Enrollment, and Retention Strategies | Shelly Jackson, CollegeSource |
| Vendor Session | 10:30am-11:00am | Parchment: How a Single Credential Management Platform Can Make a Difference | Kristy Bonanno, Parchment |
| Break | 11:00am-11:15am | ||
| Session Two | 11:15am-12:00pm | PACRAO LDI: Building More Leaders and More Belonging | Julia Pomerenk, University of Oregon |
| Session Two | 11:15am-12:00pm | No Degree Application? No problem! Data Driven Degree Conferral | Rebecca Mathern and Kristin Benson, Oregon State University |
| Session Two | 11:15am-12:00pm | New Residency Laws for 2021 | Gail Wootan, Washington Student Achievement Council |
| Session Two | 11:15am-12:00pm | Teamwork and Tech – Living Through the Pandemic | Victoria Hill and Andrea Coker-Anderson, UW Tacoma |
| Lunch Break/Networking | 12:00pm-1:00pm | Lunch Social – Breakout Rooms | |
| Break | 1:00pm-1:15pm | ||
| Session Three | 1:15pm-2:00pm | The Tech-Age of Higher Ed: Communicating with the Campus Community | Alex Mikkelborg and Amanda Stilwell, Eastern Washington University |
| Session Three | 1:15pm-2:00pm | Room Scheduling during the COVID-19 Pandemic (pre-recorded session) | Ana Marie Alameda, UW Tacoma |
| Session Three | 1:15pm-2:00pm | Working Through a Pandemic | Kristen Labrecque, Shoreline College |
| Session Three | 1:15pm-2:00pm | Admissions: How will fall Look Like?! | Jana Jaraysi, Eastern Washington University |
| Break | 2:00pm-2:15pm | ||
| Session Four | 2:15pm-3:30pm | Residency: Post Update Q&A | Gail Wootan, Washington Student Achievement Council and Justin Kjolseth, Washington State Office of the Attorney General |
| Session Four | 2:15pm-3:30pm | Roundtable: Identity Issues | Helen Garrett, University of Washington Seattle |
| Session Four | 2:15pm-3:30pm | Roundtable: ctcLink Tips & Tricks | Amber Brock, Tacoma Community College |
| Session Four | 2:15pm-3:30pm | Roundtable: Changing Landscape in Higher Education Policy – For Independent Colleges of Washington member campuses | Shea Hamilton, Independent Colleges of Washington and Michael Pastore, University of Puget Sound |
| Break | 3:30pm-3:45pm | ||
| Closing Remarks | 3:45pm-4:00pm | Closing Remarks | Karen Khuu, WaACRAO President |
| Post Conference Networking | 4:00pm-5:00pm | Post Network Conferencing – Breakout Rooms |